Ocaso Switchboard:
020 3499 0183

Ocaso Claims:

You can contact our claims team on 0203 499 0183 Monday to Friday from 9:00 AM to 5:00 PM (excluding Bank Holidays). Outside normal working hours please call Davies on 0344 856 2032.

We endeavour to provide excellent service at all times, however we recognise that sometimes things do go wrong. In some cases your insurance advisor will be able to resolve the problem and you should contact them directly in the first instance.

If this does not settle the matter, you should contact us at the following:

The Customer Complaints Team

Ocaso SA UK Branch

Spaces Mappin House, 4 Winsley Street,

London W1W 8HF

Telephone: 020 3499 0183


If we still cannot resolve your complaint with us, you may be entitled to refer it to the:

The Financial Ombudsman Service

Exchange Tower

London E14 9SR

If you make a complaint, it will not affect your right to take legal action against us.

Ocaso S.A. U.K. Branch
Spaces Mappin House, 4 Winsley Street
London W1W 8HF